The Request Failed Due to a Fatal Device Hardware Error Scenarios
One of the most common hardware issues happening to Western Digital (WD) and Seagate external hard drive users is the fatal device hardware error, with the exact expression 'X: is not accessible. The request failed due to a fatal device hardware error'. Sometimes, the fatal error is followed by certain error codes, such as '0x800701E3'. Many people have no idea about why their hard drives suddenly stopped and gave such a fatal error message. It's an emergency issue, in fact, because it means your hard drive is dying, and about to put an end to its life.
- Power on your Maxtor external hard drive and connect it to your computer using the supplied USB cable. If a popup window appears asking for a password, enter the password you chose when you set up.
- Format Maxtor External Hard Drive with Seagate DiscWizard. In the first place, you need to download and install Seagate DiscWizard on your machine. Connect the Maxtor external drive to your computer and make sure it can be detected. Open DiscWizard and click on 'Tools' in the left pane, and then click on 'ADD NEW DISK' beneath.
Figure: the request failed due to a fatal device hardware error.
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① WD: the request failed due to a fatal device hardware error
'I have a portable WD Passport which connects to my Windows 10 laptop via USB. Lately, whenever I try to access the drive, I get a message which says request failed due to a fatal device hardware error. This is starting to worry me, as I have 767GB data.'
② Seagate: the request failed due to a fatal device hardware error
'My Seagate 2TB external hard disk is not working, showing' H: is not accessible. The request failed due to a fatal device hardware error' when double-clicking on this. Moyang or mojang. How can I fix this? It's very urgent sir.. Reply please .'
What Does Fatal Device Hardware Error Mean?
The error message 'The request failed due to a fatal device hardware error' may appear on your computer screen. When you see this error, it means your operating system cannot get access to the hard drive/SSD or unable to perform the read and write operations on it.
Concluding from the factors that lead to a hard drive, external HDD or removable disk to a fatal device hardware error, these three are the most commonly seen:
- USB cable loose connection, or is faulty.
- Too many bad sectors in the disk.
- System or hardware fault.
FYI: the error message in DiskPart is read as 'DiskPart has encountered an error: the request failed due to a fatal device hardware error. see the system event log for more information'.
How to Recover Data from Fatal Device Hardware Error
When 'The request failed due to a fatal device hardware error' occurs, your HDD, external hard disk or removable disk turns inaccessible. If data values, try to recover data from a fatal error hard drive with EaseUS Data Recovery Wizard Free, and then check solutions hereof one by one to remove the error.
IMPORTANT: It might take a long time for EaseUS data recovery software to scan over a physically damaged hard drive. If the scanning process is not responding or stuck midway, you can jump to the troubleshooting step and then return for a second try!
Step 1. Choose and scan hard drive partition.
On EaseUS Data Recovery Wizard, select the hard drive partition where you lost data and click 'Scan'.
Step 2. Preview found hard drive data from the scan result.
When the scan completes, find lost hard drive data in 'Deleted Files', 'Lost Files'. Filter and Search features can also help you access lost files via file types, file names or extensions. Double-click to preview these lost files.
Step 3. Recover lost hard drive data.
Select all the lost hard drive files and click the Recover button to save them to another secure location. (You can always choose to preview files before purchasing a license code for a full hard drive data recovery. )
Five Ways to Fix The Fatal Device Hardware Error
As mentioned before, the hard drive cable, bad sectors and hardware issues are responsible for the error, and the corresponding solutions include:
- [1] check the connection
- [2] verify the SMART status
- [3] check and repair bad sectors
- [4] reformat the disk and initialize
- [5] Replace the irreparable disk with a new one, at the same time, keeping data.
Fix 1. Check hard drive connection
A loose connection of a hard drive to the system is likely to throw the error message like this, so try to use your hand pressing a little the USB port.
After checking the connection, a must-try is to connect the external hard drive or portable drive to the motherboard USB port, where supplies more stable power.
At last, go to find a matched but different USB cable. If all attempts come to nothing, you need further troubleshooting behind.
Fix 2. Verify SMART status
Excluding the fault of the hard drive cable and connection, it's time to check the health of the hard drive, to see whether it's damaged or not, and how severely it damaged by checking the drive's SMART attributes. Here, SMART stands for Self-Monitoring, Analysis, and Reporting Technology. You're going to use Windows Management Instrumentation Command-Line (WMIC) as a tool.
This is how to check a hard drive SMART status:
Open Maxtor M3
Step 1: Open Windows Command Prompt with the admin privilege (Windows + X keys).
Step 2: In the elevated command prompt, type wmic diskdrive get status and hit Enter.
Step 3: Usually, the command returns four different status, 'OK', 'Bad', 'Unknown', and 'Caution'.
- Ok: Do not worry, try fix 3 and fix 4, you can hopefully restore the hard disk into a normal state.
- Bad, unknown: Quite pesky. You can still face the error with fix 3,4,5. Meanwhile, data recovery is urgent.
- Caution: It suggests the hard drive corruptions at a high level, it's better to take immediate measures to minimize the data loss on the hard disk. Fix 5 is definitely the last chance to deal with an irreparable hard disk.
Fix 3. Check and repair bad sectors
Bad sectors are not as horrible as you think unless they are spreading all over the hard disk. We often use the Windows DiskPart utility to check and repair some file system corruptions and hard disk bad sectors, and it's worth a try when facing a majority of hard drive inaccessibility issues.
This is how to run DiskPart command to fix bad errors:
Step 1: Open Windows Command Prompt as taught. Imvu system requirements.
Step 2: Type chkdsk x: /f /r (x represents the drive letter of the hard drive in trouble)
The syntax for check disk:
- /f fixes system errors
- /f fixes bad sectors
Step 1. Download, install and run EaseUS Disk Copy on your PC.
Click 'Disk Mode' and select the hard drive that you want to copy or clone. Click 'Next' to continue.
Step 2. Select the destination disk.
Note: The destination disk should be at least the same big or even larger than the source disk if you want to copy or clone the source hard disk.
Step 3. Click 'OK' to confirm if the program asks to erase data on the destination disk.
Step 4. Check and edit the disk layout.
If your destination disk is an SSD drive, do remember to Check the option if the target is SSD.
Step 5. Click 'Proceed' to start the hard drive cloning process.
Fix 4. reformat the disk and initialize
If you read the error message 'The request failed due to a fatal device hardware error' carefully, you would see an accompanying error message 'disk unknown, not initialized'. At this moment, you can try to reformat the hard disk and initialize it to MBR or GPT, to fix it alright.
Step 1: In Disk Management, right-click on the hard disk showing as 'unknown not initialized', and choose 'Format'.
Step 2: Perform a quick format by selecting a proper file system, like NTFS, FAT32. Click 'OK'.
Step 3: Still uninitialized? This time right-click on the drive and choose 'Initialize Disk'.
Step 4: Choose a partition style between MBR or GPT for the selected disk.
Fix 5. Replace the hard disk
As mentioned in the beginning, the fatal device hardware error is with physical damage and there is a likelihood beyond repair. Other than struggling to send it for repair, why not save your time and energy to reduce the loss of valuable data? When a hard disk is severely damaged, it makes EaseUS data recovery software very slow to complete the scan. Alternatively, to recover data off from a hard drive with too many bad sectors, use EaseUS Disk Copy. It's a disk/partition copy and cloning software that is able to clone a hard drive with bad sectors, to duplicate data from one drive to another as much as possible.
If you don't have any technical know-how and want to minimize data risks, using third-party software could be a better choice. The Command line is suitable for computer professionals since wrong commands can cause severe problems. Therefore, we strongly recommend you try an automatic command line alternative.
EaseUS Tools M is a practical computer fixing tool that is safe and light-weighted. It's a perfect alternative to CHKDSK command. Use this one-click tool to solve your computer issues.
To fix file system error or disk error:
Step 1: DOWNLOAD EaseUS Tools M for Free and install it.
Step 2: Open the software and select the 'File showing' option.
Step 3: Choose the drive and wait for repairing. After the operation completes, click the 'View' button to check the drive.
Conclusion
On this page, we discussed what is the request failed due to a fatal device hardware error, common symptoms, and how to recover data when your storage devices are caught by this error.
If you are trying to remove this error from your storage devices, check out the 5 fixes that we collected above on this page. You'll make your device back to work normally again.
Summary :
Nowadays, external hard drive is widely used among ordinary computer users. However, sometimes you may encounter files disappeared from external hard drive issue. This article will show you how to find your files when you can't see files on Seagate external hard drive.
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Recently, some users report that they can't see files on Seagate external hard drive. Some users said that their external hard drive shows used space but no files. How does this happen?
See also:[Solved] External Hard Drive Not Showing Up or Detected in Windows
Why Can't See Files on Seagate External Hard Drive
When people can't see their files stored on external hard drive, they will be confused. Some users may ask: why can't I see my files saved to my external Seagate external hard drive? The files disappeared from external hard drive but I do not delete any files or format the drive. It's just so weird!
Well, the files or folders not showing in Seagate external hard drive issue is not the first time to hear about. And it is very common for people to lose files in such a way. Generally speaking, there are 4 major reasons for this phenomenon that you can't see files on Seagate external hard drive.
1. The files on your Seagate external hard drive are hidden.
When you can't see files on hard drive Windows 10 or encounter files missing from external hard drive but still taking up space, there is a possibility that the files are just hidden. If this is the case, you can just follow the steps in this article to unhide the file and that's simple.
2. File System is damaged or corrupted.
File system can get corrupted or damaged sometimes. And this often caused by improper removal of your external hard drive. Remember to use the 'Safely Remove Hardware' option to disconnect external hard drive to avoid data loss caused by file system errors.
If the file system is damaged, your Seagate external hard drive may become RAW (See: How to Fix – External Hard Disk Suddenly Became Raw), thus you are unable to visit the files on your external hard and can't see files on Seagate external hard drive. To fix the problem, you need to fix the file system errors firstly. Editeur html linux.
3. CheckedValue is suffering from virus infection.
The folders not showing in Seagate external hard drive issue may occur when the CheckedValue is infected by virus. Some users said they fixed the problem by modifying the CheckedValue. So this article will also illustrate you the detail about this method.
The above are the most possible reasons for that you can't see files on Seagate hard drive. Actually, files disappeared from external hard drive windows 10 not just happen to Seagate users. People who are using Samsung, Kingston, SanDisk and Toshiba external hard drive also encounter files disappeared from external hard drive Windows 10.
Open Maxtor M3 Portable
So if you encounter files or folders not showing in Seagate external hard drive or other external hard drives of other brands like Samsung, Western Digital or SanDisk, you can fix the issue by trying the fixes toward Seagate external hard drive files disappeared problem.
Solution 1. Unhide the Hidden Files in Seagate Hard Drive
When you can't see files on Seagate external hard drive, you can unhide the files to get rid of the issue if the files are hidden. The following contents will show you how to unhide files Windows 10 with detailed steps.
Step 1. Type File Explorer Options in the Windows 10 Cortana search box and click on the best match to get the following window.
Step 2. Go to the View tab. Check the option Show hidden files, folders and drives. Then click Apply and OK.
After that, you can check whether the files and folders not showing in Seagate external hard drive can be seen as normal.
Solution 2. Check and Fix File System Errors
To check and fix file system errors, you can use the free disk check tool MiniTool Partition Wizard Free Edition. And here are detailed steps and screenshots.
Step 1. Download MiniTool Partition Wizard Free Edition by clicking the following button. Install it on your computer.
Step 2. Select your Seagate external hard drive and choose Check File System.
Step 3. Choose Check & fix detected errors and then click Start button. Once you click Start, MiniTool Partition Wizard will check and fix your file system errors immediately.
Step 4. When it is completed, you can close the window and check if your external hard disk files and folders disappeared issue has been fixed.
Solution 3. Modify CheckedValue in Regedit
Step 1. Right-click Windows Start menu choose Run. Then input Regedit in the pop-up window.
Step 2. Then go to the following route:
HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionExplorerAdvancedFolderHiddenSHOWAL
Step 3. Here you can double click it to see if the value data of CheckedValue is 1.
Step 4. If not, you should delete the CheckedValue, create a new DWORD in the blank and name it as CheckedValue. Then change the value data to 1.
Solution 4. Recover Data from Seagate External Hard Drive
If none of the above fixes work, you can use a piece of professional data recovery software to recover the disappeared files from Seagate external hard drive. Here I recommend you to use MiniTool Partition Wizard Pro Ultimate.
MiniTool Partition Wizard Pro Ultimate is a proficient partition manager & data recovery tool, which specializes in hard drive recovery, SSD file recovery, SD card recovery, external hard drive recovery, USB flash drive recovery, and so on.
And all kinds of file types such as documents, excel files, videos, photos, audios, emails, archives can be recovered. MiniTool Partition Wizard can be installed on all Windows versions. If you are running Windows operating system like Windows 10/8.1/8/7, you can try using this tool to find the files that you can't see on Seagate external hard drive.
To recover data from Seagate external hard drive, firstly, you need to connect your Seagate external hard drive to your computer via a USB cable. Then you can follow the steps as below to start Seagate external hard drive recovery.
Step 1. Get the professional external hard drive data recovery software MiniTool Partition Wizard Pro Ultimate by clicking the following button.
Step 2. Install and launch it on your computer to get the main interface. After that, click Data Recovery from the upper tool bar.
Step 3. Select the drive that you encounter the files disappeared from external hard drive Windows 10 issue. Then click Scan on the lower right corner. The Setting button near the Scan button enables you to set specific file types or files of different file systems to recover. You can set the parameters by yourself.
As you can see from the interface of Data Recovery, there are three parts listed: Recovery Result, Logical Drive, and Hard Disk.
- Recovery Result: this section will record the last scanning result, you can load result from this section directly. Or you can also manually load scanning result if you have exported the scanning result before.
- Logical Drive: this section will list all existing partitions on your computer, including the partitions on your Seagate external hard drive. For partitions that they do not have drive letters, they will be arranged at the end of the list.
- Hard Disk: this section will list all disks on your computer, including external disks and flash drives. You can also select a hard disk to scan, but it might take much time to scan the whole disk.
Besides, if there is any lost partition or unallocated space on your disk, you can find the Lost Partition and Unallocated Space section on the interface of Data Recovery.
Step 4. The Seagate data recovery software is scanning your drive now. During the scanning process, if you find the files you want to but the scanning is not finished yet, you can click Pause or Stop button near the progress bar.
Step 5. After finding the files disappeared from external hard drive, you can check needed files and click Save button on the lower left corner.
To quickly find needed files, you can use the three features to help you when there are too many files scanned out.
- Show Lost Files: This feature will only show you the lost files from your Seagate external hard drive. It enables you to find the needed files very quickly.
- Find: This feature enables you to find the file you need by typing the file name. To make an exact search, you can check Match Case (type uppercase and lowercase letters correctly of file name) or Match Word (type the complete file name including file extension). When the recovery result lists many unwanted files, you can use this feature to find the needed file quickly.
- Filter: This feature allows you to search files by filename/extension, file size, creation or modification date and specific time range. You can also choose to show deleted, lost or normal files on the recovery result.
Step 6. Choose a directory to save the needed files to another drive. It is recommended to save the recovered files on another drive. Otherwise, the lost/deleted data could be overwritten. So don't save the recovered files to your Seagate external hard drive again.
Wrapping Things Up
After reading the above, you must have learned how to find missing files when you come across Seagate external hard drive files disappeared. If you can't see files on Seagate external hard drive, try the fixes listed in this article one by one.
If you have better solutions toward how to find your files when you can't see files on Seagate external hard drive, please share it with us.
If you have any question about the use of MiniTool Partition Wizard, you can leave a message in the following comment zone and we will reply as soon as possible. If you need any help when using MiniTool software, you can contact us via [email protected].
